{"id":102508,"date":"2026-05-02T09:54:42","date_gmt":"2026-05-02T08:54:42","guid":{"rendered":"https:\/\/univga.org\/courses\/certificat-professionnel-en-management-operationnel-de-la-restauration-hoteliere\/"},"modified":"2026-05-02T09:54:42","modified_gmt":"2026-05-02T08:54:42","slug":"professional-certificate-in-operational-management-of-hotel-catering","status":"publish","type":"courses","link":"https:\/\/univga.org\/en\/courses\/certificat-professionnel-en-management-operationnel-de-la-restauration-hoteliere\/","title":{"rendered":"Professional Certificate in Operational Management of Hotel and Restaurant Services"},"content":{"rendered":"<p>The acceleration of African tourist hubs, the rise of eco-lodges, and the emergence of a demanding local and international clientele make it a <strong>Catering &amp; F&amp;B<\/strong> a critical lever of competitiveness for destinations on the continent. In connected and seasonal markets like Marrakech, Cape Town, Kigali, Libreville, Diani, or Saly, service excellence, cost control, and sustainable hospitality determine profitability and attractiveness. Operators must deliver memorable experiences while meeting hygiene, food safety, and traceability requirements. This certificate equips professionals to structure high-performing F&amp;B departments, manage restaurants, bars, room service, and banquets, optimize menus and purchases, and ensure international standards while valuing African culinary identities and short supply chains.<\/p>\n<p>La m\u00e9thode UNIVGA conjugue <strong>100% Online<\/strong>, asynchronous courses and expert support, requiring 5 to 8 hours per week. The program is grounded in real case studies from hotels, eco-lodges, and African restaurateurs, and job simulations inspired by contexts in Gabon, Morocco, Senegal, C\u00f4te d'Ivoire, Rwanda, and Kenya. The pedagogical engineering is strictly aligned with <strong>AHLEI F&amp;B \/ USALI<\/strong>, as well as with the OMT, IATA, HACCP, GSTC, and ISO 21401 standards, for immediate applicability in operations. The provided tools cover SOP, F&amp;B P&amp;L, food and beverage cost, labor cost, RevPASH, average check, capture ratio, menu engineering, purchases, and hygiene audits, to support decision-making and embed robust practices in every establishment.<\/p>\n<p>Designed for impact, this certificate accelerates the transition to positions of. <strong>Hotel manager<\/strong>, <strong>F&amp;B Manager<\/strong>, <strong>head chef<\/strong>, <strong>Ma\u00eetre d'h\u00f4tel<\/strong>, <strong>Revenue Manager<\/strong>, <strong>MICE organizer<\/strong>, <strong>Wedding planner<\/strong>, <strong>Hotel E-marketer<\/strong>, <strong>Tour operator<\/strong>, <strong>Expert guide<\/strong> or <strong>Sustainability Manager<\/strong>The skills acquired and the rigor of the deliverables enhance your profile with international groups (Accor, Marriott, Radisson, Hilton, M\u00f6venpick), receptive agencies, eco-lodges and parks, as well as ministries of Tourism and promotion agencies CEMAC and CEEAC. The <strong>Professional Certificate UNIVGA<\/strong> certifies your ability to deliver a 4\u20135 star, profitable, and sustainable customer experience, in line with the expectations of African and international markets.<\/p>","protected":false},"excerpt":{"rendered":"<p>Devenez un manager F&#038;B recherch\u00e9 en Afrique et \u00e0 l\u2019international. Programme certifiant UNIVGA align\u00e9 AHLEI F&#038;B \/ USALI, focalis\u00e9 sur co\u00fbts, menus, indicateurs et exp\u00e9rience client. 100% en ligne, imm\u00e9diatement applicable en h\u00f4tels, restaurants, \u00e9colodges et MICE.<\/p>","protected":false},"author":1,"featured_media":0,"template":"","course-category":[1942],"course-tag":[],"class_list":["post-102508","courses","type-courses","status-publish","hentry","course-category-departement-tourisme-hotellerie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Certificat Professionnel en Management op\u00e9rationnel de la Restauration h\u00f4teli\u00e8re - UNIVGA<\/title>\n<meta name=\"description\" content=\"Devenez un manager F&amp;B recherch\u00e9 en Afrique et \u00e0 l\u2019international. 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