{"id":102552,"date":"2026-05-02T09:59:30","date_gmt":"2026-05-02T08:59:30","guid":{"rendered":"https:\/\/univga.org\/courses\/certificat-professionnel-en-art-du-service-a-la-francaise-et-maitrise-du-rang\/"},"modified":"2026-05-02T09:59:30","modified_gmt":"2026-05-02T08:59:30","slug":"professional-certificate-in-the-art-of-french-service-and-mastery-of-service","status":"publish","type":"courses","link":"https:\/\/univga.org\/en\/courses\/certificat-professionnel-en-art-du-service-a-la-francaise-et-maitrise-du-rang\/","title":{"rendered":"Professional Certificate in French Service Artistry and Table Service Mastery"},"content":{"rendered":"<p>The dynamics of tourism in Africa is intensifying with the AfCFTA, the rise of hubs (Marrakech, Cape Town, Kigali, Libreville), and the emergence of eco-lodges. In this context, the <strong>Catering &amp; F&amp;B<\/strong> becomes a decisive lever for attractiveness, reputation, and economic performance of destinations and establishments. The quality of service in the dining room, mastery of service techniques, and consistency of the customer experience directly impact satisfaction, loyalty, and revenue. In an era of responsible hospitality, the integration of sustainable practices (GSTC, ISO 21401) and food safety (HACCP) is essential. This certificate equips professionals to provide precise, elegant, and efficient service, in line with the DNA of African hospitality and international expectations.<\/p>\n<p>The method <strong>UNIVGA<\/strong> combines flexibility and rigor: 100% online, asynchronous, 5\u20138 hours\/week, with real case studies (urban palaces, beach resorts, safari lodges, MICE in Central and East Africa), job simulations, checklists, and operational evaluation grids. The curriculum is strictly aligned with the benchmarks <strong>Service \u00e0 la Fran\u00e7aise \/ AHLEI<\/strong> and integrates best practices from UNWTO, IATA (customer flow), HACCP (Codex), GSTC\/ISO 21401. The skills acquired are immediately applicable in hotels, restaurants, bars, receptive agencies, eco-lodges, or tourism administrations: from setting up to serving food and beverages, from taking orders to payment processing, from customer relations to upselling, with a premium posture and assured gestures.<\/p>\n<p>The professional impact is concrete: consolidation of fundamentals and skill enhancement towards positions of <strong>Ma\u00eetre d'h\u00f4tel<\/strong>, head waiter, F&amp;B supervisor, then <strong>F&amp;B Manager<\/strong> or <strong>Hotel manager<\/strong>. The acquired skills also strengthen the trajectories of chef de cuisine (transition from kitchen to dining room), F&amp;B revenue manager, tour operator, expert guide, organizer <strong>MICE<\/strong>, wedding planner, hotel e-marketer, or sustainability manager. The <strong>Professional Certificate UNIVGA<\/strong> is valuable to international groups (Accor, Marriott, Radisson), receptive agencies, eco-lodges, and ministries\/organizations promoting CEMAC\/CEEAC. You will deliver high-level, measurable, and sustainable service, a guarantee of competitiveness and excellence for your establishment and destination.<\/p>","protected":false},"excerpt":{"rendered":"<p>Become operational in the dining room, from rank to ma\u00eetre d\u2019h\u00f4tel, according to the Service \u00e0 la Fran\u00e7aise \/ AHLEI standard. Certification training, 100% online, to boost your employability in hospitality and tourism in Africa and internationally.<\/p>","protected":false},"author":1,"featured_media":0,"template":"","course-category":[1942],"course-tag":[],"class_list":["post-102552","courses","type-courses","status-publish","hentry","course-category-departement-tourisme-hotellerie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Certificat Professionnel en Art du Service \u00e0 la Fran\u00e7aise et Ma\u00eetrise du Rang - UNIVGA<\/title>\n<meta name=\"description\" content=\"Devenez op\u00e9rationnel en salle, du rang au ma\u00eetre d\u2019h\u00f4tel, selon le standard Service \u00e0 la Fran\u00e7aise \/ AHLEI. 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