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About Course

Professional selling encompasses all activities aimed at promoting and marketing products or services to potential and existing customers. The sales professional identifies needs, designs tailored offers, presents sales arguments, and supports the customer throughout the purchasing cycle, with the goal of closing and sustaining the business relationship.

The opportunities for a sales professional are very diverse: they can be found in distribution (B2C), industry, services (insurance, banking), new technologies (IT, telecoms), or online sales (e-commerce). Companies are looking for profiles capable of developing revenue, opening new markets, and retaining customers, whether they are SMEs, large groups, or innovative start-ups.

Job prospects are particularly attractive: after a few years of experience, the sales professional can advance to positions such as sales manager, key account manager, commercial director, or business strategy consultant. The skills acquired in negotiation, customer relations, and performance management also pave the way for cross-functional roles such as marketing or commercial project management.

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What Will You Learn?

  • Foundations of Professional Selling
  • Research and Qualification of Opportunities
  • Argumentation and Persuasion
  • Customer Relationship and Loyalty
  • Negotiation and Performance Management

Course Content

LIST OF MODULES

  • Fundamentals of the Sales Profession
  • Module 1 Exam
  • Prospecting and Qualification of Leads
  • Module 2 Exam
  • Sales Techniques and Commercial Argumentation
  • Module 3 Exam
  • Customer Relationship Management and Loyalty
  • Module 4 Exam
  • Negotiation, Closing, and Performance Management
  • Module 5 Exam

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