Exam Charter online

Online Assessments

Online Exam Charter of UNIVGA GROUP

Version 18-10-2026

1. Purpose and scope

This charter sets the rules for all assessments of the UNIVGA GROUP : lesson activities, final certificate exam, supervised assignments, thesis, and defense of diplomas. It applies to all enrolled students, regardless of their country, as well as to those who organize, supervise, or grade the tests.

It is part of the study regulations ; the general terms and conditions of sale refer to it. You accept it upon your pre-registration (part 17). It does not change during the academic year, except for new legal obligations, announced in writing.

All hours mentioned in this charter, in the convocations, and in your calendar are expressed in Libreville time.

2. The assessments according to your training

The higher the stakes, the stronger the control.

3. Certificates: the final exam via video

A training is a certificate when it is presented as a certificate or certifying training.

1. You complete the course at 100 % : each lesson opens after its three activities (part 4). On the last lesson, you click on " Mark as completed ".
2. You receive an email " Indicate my availability ".You propose two time slots on the page /finalexam/.
3. The administration confirms the date, time (Libreville time), the session link, and the examiner by email. This confirmation serves as a summons.
4. You receive a reminder 24 hours before the exam.
5. You take the exam via video. The score for this exam is the official score for the certificate.
6. Your certificate remains locked until the administration has validated the exam.

4. Lesson activities: practice, one attempt only

• Each lesson includes three mandatory activities : key points, real-world scenarios and evaluation of 20 questions.All three open the next lesson.
• These activities are forpractice. For a certificate, the official score is that of the final exam via video (part 3).One attempt only
• : a completed activity cannot be redone. The first score is retained , even in case of a resubmission.correction is displayed immediately
• The after each activity. Only the administration can authorize a new attempt (for example, after a failure). It indicates a reason, and its decision is recorded with its author and date.
• 5. Diplomas: scheduling of exams

For diplomas (Professional License, Bachelor, Professional Master, MSc, MBA), your explanation sessions, your monitored assignments, and, if applicable, your defense are scheduled by the administration.

• They appear in the
• calendar of your student space calendrier de votre espace étudiant /account (Libreville time), with the session link.
• The thesis, when required, is prepared with a supervisor and then defended before a jury on UMeet.

6. Notification and preparation

• Notification : the confirmation email for the exam, followed by a reminder sent 24 hours before. They indicate the date, time (Libreville time), and the session link.
• Contact in case of incident : the secretariat, bureau@univga.org.
• Before each exam, check your connection, camera, and microphone with the link received.
• There is no mock exam.

7. Identity

• Your identity is established by the documents in your registration file.
• A verification at the exam (presentation of an identity document or student card to the camera, compared to your file) is under consideration; it will only be implemented after a written decision from the Academic Affairs Department, announced at least 30 days in advance.
• No copy, photo, or capture of the document is made. No biometric technology is used.
• Having someone replace you, or replacing a student, is fraud (part 12). Never share your account.

8. Procedure for a remote exam

• Log in early to the notification link.
• During the exam: camera on, in the presence of the examiner or teacher. They may ask you for a brief tour of your workspace; this tour is never recorded, and no one will ask you to show people or private documents.
• No software automatically analyzes your behavior. No video recording is kept by default.
• If a written assignment is requested, the examiner specifies how to submit it.

9. Artificial intelligence and plagiarism

Each exam has one of these three statuses, indicated before the exam:

• Presenting as your own a text produced by AI, or by another person, without declaring it, is fraud.
• Always cite your sources.
• When AI assists in grading, a human grader always verifies the score.
• A similarity report or an AI detector is never enough to prove fraud : it only triggers a human review, which may include a brief oral exchange about your work.

10. Technical incidents

• Report any outage as soon as possible to the secretariat : bureau@univga.org.
• Long or repeated outage : beyond 10 minutes cumulatively, or after three outages, the exam is interrupted and rescheduled, without penalty. The written decision rests with the Academic Affairs Department, after consultation with the examiner.
• Outage on UNIVGA's side : the Academic Affairs Department acknowledges the outage in writing within 2 working days. A new exam is then automatically scheduled for all affected candidates within 15 days following this acknowledgment, subject to the availability of an examiner, on a new topic of the same level. Only the score of this new exam counts.
• Outage during a lesson activity : notify the secretariat ; the administration may authorize a new attempt (part 4).

11. Accommodations

• Written request to the secretariat at least 7 days before the exam date (in practice, at the time you propose your slots on the final exam page), with justification if needed.
• Disability : extended time, breaks, adapted format.
• Weak connection : rescheduling of the session or moving to a partner location.
• Outside Gabon : slot adapted to your time zone, remaining hours expressed in Libreville time.
• The decision is communicated to you in writing and kept in your file.

12. Fraud and sanctions

• Examples : impersonation, account sharing, external assistance, unauthorized documents or tools, undeclared or prohibited AI, plagiarism, dissemination of the subject, circumventing the one-attempt rule.
• Any suspicion is noted and forwarded to the examination disciplinary committee. No sanction is automatic.You are informed in writing of the alleged facts and evidence ; you may present your written or oral observations within 7 days from the notification, accompanied by a person of your choice.
• Possible, proportionate sanctions : warning, score of zero for the exam, cancellation of the module or session, temporary or permanent exclusion. Exclusion is decided by the General Management, after consultation with the disciplinary committee ; its financial effects follow the general terms and conditions of sale.
• Any decision is reasoned and communicated in writing ; it may be subject to appeal (part 14).
• 13. Grades and results

The grades for the online exams and the defense are determined by the examiner or the jury, who

• directly transmits them to the UNIVGA administration. Grades are not published online by the jury. The administration communicates your results to you..
• Les notes ne sont pas publiées en ligne par le jury. L'administration vous communique vos résultats.
• No grade is modified without the decision of the examiner or the jury.

14. Complaints and Appeals

Step 1 — Complaint (material error or grade dispute)

• Contact the administration within 7 days from the date of the email that communicates your grade :
  • by email : bureau@univga.org ;
  • or on the WhatsApp of the secretariat : +241 77 28 34 18 or +241 66 16 03 80.
• An acknowledgment of receipt will be sent to you within 2 working days. Each complaint is recorded in a dated register (date, time, and channel of receipt).
• A material error (omission, incorrect entry, calculation) is corrected.
• A dispute regarding the assessment is reviewed by a second examiner, different from the first. A reasoned response will be provided within 15 days.

Step 2 — Appeal

• If the response does not satisfy you, or in case of a sanction for fraud : written appeal within 7 days after notification.
• The appeals committee is independent : no member has participated in the exam or the contested decision, nor sits on the disciplinary committee for the same matter. Composition : the General Director or their representative (chair), a teacher who did not participate in the exam, and a member of the administration.
• It reviews the case and may hear you. A reasoned decision will be made within 15 days, as provided by the internal regulations. It may uphold the grade, have it corrected, or order a new exam.
• An appeal can never lower the grade.

Deadlines harmonized with the internal regulations : 7 days to complain or file an appeal, 15 days for the response. Days are calendar days, Libreville time. A deadline that ends on a Sunday or a public holiday is postponed to the next working day.

15. Access to Your Copy

• Lesson activities : detailed correction remains visible in the lesson.

16. Personal Data and Retention

• Data controller : GROUPE UNIVGA, Libreville. Purpose : to organize, monitor, and grade the exams. This data is not used for prospecting. Statistics may be compiled in an anonymized form. The general framework is outlined in. Privacy policy.
• Processed Data : identity and file, acceptance of the charter (version and date), proposed slots and convocations, responses to activities, participation certificate and session sheet, grades, decisions. No biometrics, no copy of the identity document, no video retained by default.
• Access is restricted to authorized persons. Host : OVH SAS (OVHcloud, French company, Roubaix). The site and its data are on a virtual private server (VPS) rented from OVHcloud in Canada, in its data center in Beauharnois (Quebec). OVHcloud is contractually committed not to change this location without our consent ; however, its teams and subsidiaries may access it remotely for maintenance and security. The server is automatically backed up every day by OVHcloud ; each backup is kept for 7 rolling days, then replaced, and replicated in three copies in the same data center, on servers distinct from ours. Your data is therefore hosted outside Gabon.

Your rights (access, rectification, deletion, opposition, according to the law) are exercised with the head of the Digital Training Unit : mesdonnees@univga.orgAttach an element to verify your identity. UNIVGA strives to respond within a month. Some data (records, diplomas, invoices) may be retained despite a deletion request when required by law.

17. Acceptance

• You accept the charter during your pre-registration, by checking the mandatory box provided for this purpose. Without this box, the file cannot be saved.
• The accepted version (18-10-2026) and the date, in Libreville time, are recorded in your file.
• In case of a new version, it will be communicated to you in writing.